The Role of Transformational Leadership in Intra-Organizational Knowledge Transfer Process Empirical Study in Telecommunication Companies in Algeria

Abstract

Knowledge is power, this saying has never been truer than today. All organizations are invited to effectively and efficiently manage their knowledge to maintain competitive edge. Knowledge management relies on many operations, among which knowledge transfer. Organizations should create and maintain favorable organizational climate for intra-organizational knowledge transfer. Leadership is one of the key components of organizational climate. The current study investigates precisely the possible impact of one style of leadership, which is transformational leadership on intra-organizational knowledge transfer process in Algerian telecommunication companies. In addition, this paper aims at recognizing the importance of each dimension of transformational leadership in transferring organizational knowledge between organization members. A quantitative survey method was applied, and five hypothesized relationships were tested with a sample of 204 employees in three companies specialized in telecommunication. The results suggest that transformational leadership and its dimensions are positively and significantly related to intra-organization knowledge transfer process in Algerian telecommunication companies. Therefore, transformational leadership is a key driving force to enable and stimulate individuals to undertake intra-organizational knowledge transfer process.