The Duty to Read Online Contracts: A Consumer’s Responsibility or Right?

Abstract

Consumers’ awareness plays a fundamental role in determining their needs and understanding the content of their transactions. It is the consumers’ responsibility to get personally informed about the contract they are about to conclude by reading all its clauses, especially when it comes to online transactions. However, the professional must, firstly, enable the e-consumer to read the contract by including concise, clear, and understandable terms, hence the need to consider reading online contracts as one of the consumer’s rights